Blue-collar Worker Management

Training Goals

At the end of the training blue-coller workes will:

  • Understand their role within the organization
  • Learn what should be done in order to support higher management's vision, strategy and goals.
  • What should be done to clear communication difficulties and correctly communicate with blue-collar workers.
  • Learn how can their team focus on goals and what they can do to develop team spirit within their team.
  • Learn how they can convert their team-mates' motivitations to positive performance.
  • Be informed about what can be done to provide excellent service for external and internal customers.
  • Experience things to do for a creative, self learning and problem solving company.

Training Goals

  • Solution for communication problems with production workers and managers will be searched
  • Content development for managers to operate enterprise information management for low-level workers
  • Developing specific content in regard to blue-collar workers' understanding level and problems.
  • Management skills training for blue-collar worker managers.
  • Methods for them to understand management letters correctly and resolving communication problems.

Content of Training

  • Efficient communication and representation management
    • Tone, expressions and wording
    • Posture, meeting layouts and distances
    • Gestures, facial expressions and other nonverbal communication hints
      • Understanding behaviour models
      • Understanding behaviour models of blue-collar workers and managers
      • Creating team spirit
      • Roles and interaction within team
    • Developing managerial skills about efficient team management
      • Delegation
      • How to motivate?
      • Sustainability of motivation
      • Remuneration
  • Giving correct feedback
      • Collection of information for performance monitoring and feedback
      • Creating synergy and creative teams.

Training method

  • Case studies
  • Behavioural and conflict management inventory
  • Instructive indoor games