Goal and competence based performance management

At the end of the program participants will learn:

  • Comprehend the system of performance evaluation and performance management
  • Adopt performance management process
  • Become conscious of evaluation errors

Content of Training:

  • Management with goals
    • Management with goals system
    • Key performance indicators (KPI)
    • Relation of individual-department-company in goal management
    • Goal computation
  • Competency-based performance evaluation
    • Performance evaluation methods according to competencies
    • 360 degrees performance
  • Impact of behaviour models in feedback sessions
    • Knowing behaviour models
    • Differentness of behaviour models during interviews
    • How different behaviour models should be approached_
    • Evaluation errors and precautions to take
  • Effective use of results
    • Use of evaluation results in rewarding management, training schemes and career/back-up

Training method

  • Pre-test and post-test practices
  • Examples of 180 and 360 degere application examples
  • Examples from other company and departments
  • Case studies